Privacy Policy | V-M Express, Incorporated

1. Information We Collect

Personal Information: We collect information you provide directly, including your name, email address, phone number, company name, and shipment details when you request quotes or use our services.

Business Information: Information related to your shipments, including cargo descriptions, routing information, and customs documentation.

Usage Data: Information about how you access and use our website, including your IP address, browser type, and pages visited.

2. How We Use Your Information

Provide and improve our freight forwarding services
Process quotes, bookings, and shipment requests
Communicate about your shipments and service updates
Send promotional communications (with your consent)
Comply with legal obligations and regulations
Protect our rights, privacy, safety, and property

3. Information Sharing

We may share your information with:

Service providers who assist in operating our business
Airline partners and ground handling agents
Customs and regulatory authorities as required
Professional advisors and legal counsel

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to:

Access your personal information
Correct inaccurate or incomplete data
Request deletion of your information
Opt out of marketing communications
Withdraw consent where applicable

6. Contact Us

For privacy-related questions or to exercise your rights, contact us at:

V-M Express, Incorporated
6114 Louisville Dr
Lubbock, TX 79413
Email: [email protected]
Phone: 281-371-6085