Privacy Policy
Legal

Privacy Policy

Last updated: May 2026

1. Information We Collect

Personal Information: We collect information you provide directly, including your name, email address, phone number, company name, and shipment details when you request quotes or use our services.

Business Information: Information related to your shipments, including cargo descriptions, routing information, and customs documentation.

Usage Data: Information about how you access and use our website, including your IP address, browser type, and pages visited.

2. How We Use Your Information

  • Provide and improve our freight forwarding services
  • Process quotes, bookings, and shipment requests
  • Communicate about your shipments and service updates
  • Send promotional communications (with your consent)
  • Comply with legal obligations and regulations
  • Protect our rights, privacy, safety, and property

3. Information Sharing

We may share your information with:

  • Service providers who assist in operating our business
  • Airline partners and ground handling agents
  • Customs and regulatory authorities as required
  • Professional advisors and legal counsel

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete data
  • Request deletion of your information
  • Opt out of marketing communications
  • Withdraw consent where applicable

6. Contact Us

For privacy-related questions or to exercise your rights, contact us at:

V-M Express, Incorporated
6114 Louisville Dr
Lubbock, TX 79413
Email: [email protected]
Phone: 281-371-6085